Privacy Policy  

Introduction

Moston Dental Surgery is committed to complying with the Data Protection Act 2018, the General Data Protection Regulation (GDPR), GDC, NHS, and other data protection requirements relating to our work. We only keep relevant information about patients to provide them with safe and appropriate health care. 

This privacy policy will explain how our company uses the personal data we collect from you when you use our website. 

What information we collect?

Our practice collects the following data when you fill out our form on the website:

  • Name 
  • Email Address
  • Phone Number
  • Treatment Enquiry


How do we receive information about you?

ou directly provide our practice with most of the data we collect. We collect data and process data when you:

  • Enquire online about any of our dental treatments using the online form 
  • Use or view our website via your browser’s cookies 


How will we use your data?

Our practice collects your data so that we can: 

  • Provide you with the most relevant options when you enquire 
  • Email you with special offers on any relevant products or treatments we think you might like 
  • Call you to arrange appropriate and relevant treatments 

Your data will not be shared with anyone outside of our practice such as other partner companies or third-party companies without your permission. 

What are your data protection rights?

Our practice would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


  • The right to access – You have the right to make a request to our practice for copies of your personal data.
  • The right to rectification – You have the right to request that our practice correct any information you believe is inaccurate. You also have the right to request our practice to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that our practice erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that our practice restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our practice’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that our practice transfer the data that we have collected to another organisation, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: enquiries@mostondentalsurgery.co.uk

Call us at: 0161 203 4575

How do we store your data?

Our practice securely stores your data at 301 Moston Lane, Moston, Manchester M40 9NL. 

Our practice will keep your form entries for 3 months. Once the time period has expired, we will delete your data. 

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Privacy policies of other websites

The Moston Dental Surgery website contains links to other websites, such as our social accounts. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Marketing

There might be times when our practice would like to send you information about relevant dental products and treatments that we think you might be interested in, as well as those of our partner companies. 

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop our dental practice from contacting you for marketing purposes or giving your data to other members of Moston Dental Surgery. 

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any questions about Moston Dental Surgery’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.



Email us at: enquiries@mostondentalsurgery.co.uk

Call us: 0161 203 4575

Or write to us at: 301 Moston Lane, Moston, Manchester, M40 9NL


How to contact the appropriate authority


Should you wish to report a complaint or if you feel that our practice has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.


Number: 0303 123 1113